SPECIALIZING IN
- Strategic technology analysis, planning and management
- Web development, graphic and video design
- Content management systems and processes
- Comprehensive network, firewall and Windows SBS 2003 /PC/XP/Microsoft Office support
- Tools: Adobe Flash, Fireworks, Photoshop, Dreamweaver, Premier; CSS, HTML
EXPERIENCE
Director
First Step Technology Center, Seattle, WA 2006 - Current
Currently manage all aspects of a thriving technology center serving low-income housing residents and surrounding community. Installed and maintain Windows Small Business Server 2003, Active Directory, security and Group Policy Objects. Maintain all hardware and software and troubleshoot and resolve server and network problems. Developed new name, website (Google Applications) and marketing materials for community outreach and collaboration. Following initial needs analysis and strategic planning, I reinstalled the entire lab: Specified, ordered and installed new workstations, network hub, cable, firewall and server.
Web/Flash Developer
Independent, Seattle, WA 1997 - Current
Design, publish and maintain Web sites for variety of private and non-profit organizations on a contractual basis. Manage domain names, set up hosting, and promote Web sites. Samples: joycegreenberg.com (Flash), Dakota Home Inspections
Information Resources Manager
Northwest Center for Public Health Practice University of Washington, Seattle, WA 2005 - 2006
Managed information resources for the University of Washington's Northwest Center for Public Health Practice. Strategically and cost-effectively implemented and maintained sustainable information technology systems to help the Center achieve its mission to deliver continuing education to public health professionals. Ensured the availability and delivery of mission-critical resources including multiple websites, online courses, iLink web conferencing and multimedia archives. Implemented Plone-based content management system and processes. Supervised Web developer.
Web Manager
Committee for Children, Seattle, WA 2003 - 2004
Managed and developed US and localized UK sites to align with organization mission and goals; upgraded from individually hand-coded pages to a content management system. Managed PHP and Python programmers and implemented content management workflows. Completed development of store with credit card authorization functionality. Designed Flash presentations and demos to deliver complex research-based information to educators.
Justice Programs Technology Specialist
Washington State Bar Association, Seattle, WA 2001 - 2003
Under the auspices of Washington State’s Supreme Court-appointed Access to Justice Board and the WSBA, coordinated collaborative implementation of new technology initiatives within the state's civil legal services network.
Developed the concept and Flash prototype of a "platform brand" concept for statewide civil legal justice agencies which was implemented as The Equal Justice Alliance. Collaborated in the Web development, design and delivery of Washington State's LawForWA and Technology Bill of Rights websites.
Facilitated development of the ATJ Board’s strategic statewide technology and communications plans. Implemented a statewide program to help legal assistance offices back up and protect client data. Ad hoc projects included digital video production of software training distributed on CD for statewide programs, Flash demos to present planning and branding concepts and a variety of data collection and analysis tools.
Communications Director
PowerR, Inc., (acquired) Seattle, WA 2000 - 2001
Developed media kit, marketing, customer service and sales programs for digital video component inventor and manufacturer. Built and maintained secure Web server with ColdFusion Server, Apache SSL, CyberCash credit card transaction processing and SSL certificate. Produced and developed Web site including all stages of design, HTML, database, ColdFusion shopping cart, back end order management system.
Web/Flash Developer
Neoinformatics, (defunct dotcom) Seattle, WA 2000
Under tight deadlines, defined functional marketing requirements with team members and translated specifications into Flash and Web site database product demos; designed Web site graphics, navigation, user interface.
Hosting Services Assistant Manager
Click2learn, now "SumTotal Systems" Bellevue, WA 1999
Assisted in hosting and maintaining enterprise e-Learning solutions for businesses, government agencies and educational institutions. Tested online courseware development tools, wrote new customer support documentation, created message, graphics and copy for sales and marketing tools. Communicated instructional design process with project teams.
Program Director
The Language Bank, Tacoma, WA 1998 - 1999
Coordinated an interpreter/translator service for non-profit community agency. Supervised two full-time employees and 150 independent contractors. Developed grant proposals and funding sources, developed Access database to track jobs, billing and reports. Developed and managed program budget. Facilitated advisory board meetings. Ensured delivery of quality, camera-ready translated materials to customers. Managed day-to-day operations, developed and implemented marketing plan, created sales literature, recruited new clients and interpreters/translators. Produced monthly newsletter, training materials, and delivered trainings.
Education Director
Seattle Central Community College/King County Jail, Seattle, WA 1995 - 1997
Defined program objectives, developed and delivered curricula and materials for inmate education program, a collaborative effort between King County Jail and Seattle Central Community College. Conducted ongoing needs analysis and problem-solving. Facilitated communication between jail director, jail and community college staff, instructors, and volunteers. Trained and supervised instructors and AmeriCorps staff. Implemented computer-assisted learning program for inmates.
Project Manager
Seattle Central Community College, Seattle, WA, 1996 - 1997
Developed grant proposal and received funding to coordinate an innovative collaborative project between Seattle Central Community College, King County Jail, and three community agencies. Managed budget, contracts and invoices; hired staff; prepared reports; created tracking system, assessment tools and promotional materials. Synthesized project outcomes to create conflict resolution curriculum disseminated for use in correctional facilities statewide.
English as a Second Language and Adult Basic Skills Educator
Independent Contractor - Seattle area non-profit community agencies, 1988 - 1998
Developed and taught workplace English courses for English language learning employees of local companies. Worked with corporations and non-profits to remove communication barriers between native and non-native English speaking employees. Employed interviews, task analysis, shadowing, and surveys to develop and deliver curricula customized to client needs.
PROFESSIONAL MEMBERSHIPS
DevGroup NW provides a forum for developers to network, share knowledge and follow trends in the Web, Multimedia and Interactive worlds.
DigitalEve Seattle is a chapter of DigitalEve International, a professional association dedicated to providing community, networking, practical service, inspiration and guidance to women in technology.
EDUCATION
Figure Drawing (pencil and charcoal), Pratt Fine Arts Center, Seattle, WA, 2006 - 2007.
Client/Server Programming, Bellevue Community College, Bellevue, WA, 1998-2000. Systems analysis and modeling, Access, Visual Basic, SQL Server; database design and integrity, Web applications, best practices.
Web development, graphics and design coursework, University of Massachusetts Distance Learning and Highline Community College, Des Moines, WA, 1997.
Bachelor of Science, Education, Teaching English as a Second Language, University of Minnesota, Minneapolis, MN, 1988. Linguistics, language learning theories and applications, K-12 teaching methodologies, curriculum development.